Frequently Asked Questions

Got a question about RapidBuyr? You’ll find answers to the most asked questions listed below.  Please contact us if you are unable to find the information you need.

About RapidBuyr

  • What is RapidBuyr?

    RapidBuyr saves you time and money by offering all the things your business needs in one place, and at prices well below retail. Whether you own a business, or work in someone else’s, you’ll find discounted pricing on business equipment, cloud applications, software, business services, office supplies and more; everything you need to keep your business growing.

  • Is there a cost to subscribe?

    Nope, but it could prove costly in the long run if you don’t!

  • Why should I subscribe?

    You should only subscribe if you want to save an unreal amount of money on the finest products and services that companies and merchants can offer.

  • Can I opt out of receiving emails from RapidBuyr?

    Well, you could…but that means you won’t get first crack at the best daily deals. In order to opt out, just click on the unsubscribe link found at the bottom of any email you receive from RapidBuyr.

  • How can my business offer a deal on RapidBuyr?

    Go to Merchant Center and you’ll find out how you too can offer deals on RapidBuyr, or contact Merchant Support.

About Our Deals

  • How do I get today’s Deal?

    When you subscribe, you’ll get an email informing you of the latest local and national deal of the day.

  • How long do deals run for?

    Our deal run times vary, but they last at least a few days. Naturally, run times are subject to supply. If a deal sells out in two days, then it's gone even if was supposed to run for seven days. Make sure to take advantage of a good deal when you see it!

  • Do the deals require a minimum number of buyers before they tip or go live?

    No, RapidBuyr deals don’t tip. You get the discount regardless of how many buyers take advantage of the deal.

  • Is there a maximum number of items I can purchase per deal?

    Some deals have special conditions and limitations. It varies depending on the deal, but if there are any limits, they’ll be spelled out in the deal description, specifically in the Fine Print section.

  • Can I combine a deal with other deals?

    No, not unless stated otherwise. Again, the Fine Print usually handles exceptions such as this.

  • Can I return a deal and get a refund?

    If your purchase arrives damaged or defective, please contact us within 30 days of receipt of the item. If we are out of inventory and cannot replace the item promptly, we will issue you a refund. We cannot guarantee returns on items that do not arrive damaged or defective. Items must be returned to receive a refund.  Digital products and services rendered cannot be returned or refunded. Any customer inquiries with respect to returns must be made within 30 days of receipt of the purchased item to be eligible for refunds or credits.

  • Do I need to redeem my digital or service deal the day I purchase it?

    Digital goods and services have an expiration date, which is typically months after when you purchase it. Check the actual deal’s conditions for more details.

  • What happens if a deal that I purchased expires before I use it?

    Most of our deals do not have an expiration.  However, for those that do, they must be used or redeemed before the expiration date has passed.

  • What if I buy something and two months down the road the item breaks?

    Most of the electronics we sell come with a manufacturer’s warranty. If the item came with a warranty, check the terms and contact the manufacturer directly. Most manufacturers need the product serial number, which usually can be found on the item itself.

  • What if I don’t use the full value of my deal when purchasing a service?

    Sorry, unless stated otherwise in the deal details, deals can be redeemed only once. If for some reason you don’t use the full value of the deal when you redeem it, you forfeit the remainder. So make sure to redeem it for the full amount!

About Your Privacy

  • What subscriber information do you collect?

    Information you may provide while visiting our Site falls into two broad categories (i) personally identifiable information, and (ii) aggregate information. We use the term “Personally Identifiable Information” to mean any information that could reasonably be used to identify you including, for example, your name, address, e-mail address, or any combination of this or similar information. “Aggregate Information” is information that does not identify you, and may include statistical information concerning, for example, your use of certain features of our Site or the pages on our Site that you visit most frequently. Also see our privacy policy for more info.

  • Do you use cookies?

    We include cookies on our website and use them to recognize you when you return to our website. You may set your browser so that it does not accept cookies. If you choose to reject cookies, then certain portions of our Site may not be available to you. Also see our privacy policy for more info.

  • How does RapidBuyr protect my email address?

    We have security systems in place that are designed to prevent unauthorized access to, or disclosure of, Site-Directed Personally Identifiable Information that you provide to us and we take all reasonable steps to secure and safeguard this information. Our site's password-protected section requires members to give us unique identifiers such as their username and password. Moreover, we store all Site-Directed Personally Identifiable Information in a secure fashion. RapidBuyr employees (and employees of our affiliates and other Third Party Service Providers) are required to acknowledge that they understand and will abide by our policies with respect to the confidentiality of Personally Identifiable Information. Moreover, we provide access to our databases containing Personally Identifiable Information on a need-to-know basis only. Also see our privacy policy for more info.

  • What will you do with my email address?

    Not too much. You'll receive our daily offering in your inbox and occasional alerts relating to your purchases. We take your personal information very seriously – our focus is to use your email to inform you of our great deals every day. Our privacy policy gives the full story – please take a look.

  • What will you do with my credit card and billing information?

    This info is recorded via a Secure Socket Layer connection (SSL) and is fully encrypted. This , along with your other personal information, is safe and secure and will only be used for your intended purpose.

About Purchases

  • What forms of payment do you accept?

    We currently accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We do NOT currently accept PayPal, though we plan to implement it in the future. We are not able to accept credit cards with billing addresses outside of the United States.

  • When will my card be charged?

    We capture payment for digital goods and services immediately. For physical products, we authorize your card upon completing the order, but we will not capture payment until the product has shipped.

  • How much is shipping?

    Generally our daily deals offer free shipping. RapidBuyr also provides a complete suite of office products, for which RapidBuyr does charge a low shipping fee.  Please review the Fine Print on the deal page for the specifics on shipping of each product.

  • How long does shipping take and how can I track the package?

    We generally require a minimum of one (1) week to process your order; however, shipping and processing time may vary by deal.  Please check your order confirmation e-mail or the Fine Print for specifics on shipping time for your deal. Packages are generally shipped USPS, UPS or FedEx ground. Tracking information for the package is viewable in your RapidBuyr account by logging in, clicking “My Order History” and clicking your order number to expand. Tracking information will also be sent via e-mail. Tracking information will not always be available, especially for smaller items.

  • What if my package gets lost?

    We are not responsible for lost or stolen packages. It is the customer’s responsibility to provide an accurate shipping address where packages can safely be left by a package delivery service. We recommend shipping to a business address or location where the item can be received. Since many of our items are shipped UPS or FedEx, we cannot ship to P.O. Boxes. If your package is lost or stolen, please contact us and we will do our best to help recover the package or replace it.

  • Can I place an order over the phone?

    Absolutely! Please feel free to give us a call Monday through Friday between 8:00am and 5:00pm ET at (855)-55-Rapid.

  • I purchased a deal, now what?

    It depends on the deal you purchased. There are physical goods, digital goods, and services. If you purchased a physical good we require a minimum of one (1) week to process your order. If you purchased a digital good or service, you will receive an email with a promotional code or serial number and specific instructions on how to claim your deal. If you cannot locate your confirmation e-mail, your code or serial number and redemption instructions can be found in your account order history.

  • What will appear on my credit card statement?

    You will see the following:  RPB*RAPIDBUYR

  • How do I get a copy of my invoice?

    You will be sent a copy of your invoice when you check out. If you need another copy, please log into your account, go to “My Order History” and click “Invoice” next to your order number.

  • How do I change my billing/shipping address?

    You can update your billing and shipping addresses by simply logging into your account on If you would like to change your account email address, please contact Support.

  • Do you charge sales tax?

    As e-commerce continues to grow, the issue of taxing Internet-based purchases is constantly evolving. RapidBuyr has spent considerable time and effort understanding how best to deal with sales taxes amid these ever-changing laws on a state by state basis. In order to comply with existing laws, we are collecting and paying taxes where we have nexus and in those states that have narrowed the sales tax exemption for Internet sales. If and when local, state, or Federal tax laws change, we’ll make the appropriate adjustments. For a list of states for which RapidBuyr currently collects sales tax on the purchase of RapidBuyr products or services, please contact Support. We use a third party service provider, Avalara, to calculate sales taxes in the states where taxes are collected. Please contact our Customer Support if you have any further questions.

  • Do you ship internationally?

    At the moment we do not. In addition, our merchants do not have the ability to ship to Hawaii, Alaska, Puerto Rico, or any of the U.S. Territories, though RapidBuyr hopes to be able to provide this service in the near future.

  • Do you ship to P.O. boxes?

    Sorry, but no, we do not ship to P.O. boxes.


  • How can you manage to offer such outstanding deals?

    We work really hard to source great deals that will make a positive difference to your business’ bottom line. We do our best to enter partnerships only with reputable, vetted merchants who are motivated to offer only the best products and services to our customers. We look for deals on things that we ourselves wouldn’t mind getting!

  • Are the deals transferable?

    Unfortunately, our deals are not transferable or for resale. For more information please visit our Terms of Use.

  • How often are deals listed?

    We have new deals available every week! We also have a complete suite of office products available at all times. Keep coming back and checking us out, because there’s even more deal action in store!