Got a question about RapidBuyr? You’ll find answers to the most asked questions listed below. Please contact us if you are unable to find the information you need.
RapidBuyr saves you time and money by offering all the things your business needs in one place, and at prices well below retail. Whether you own a business, or work in someone else’s, you’ll find discounted pricing on business equipment, cloud applications, software, business services, office supplies and more; everything you need to keep your business growing.
Nope, but it could prove costly in the long run if you don’t!
You should only subscribe if you want to save an unreal amount of money on the finest products and services that companies and merchants can offer.
Well, you could…but that means you won’t get first crack at the best daily deals. In order to opt out, just click on the unsubscribe link found at the bottom of any email you receive from RapidBuyr.
When you subscribe, you’ll get an email informing you of the latest local and national deal of the day.
Our deal run times vary, but they last at least a few days. Naturally, run times are subject to supply. If a deal sells out in two days, then it's gone even if was supposed to run for seven days. Make sure to take advantage of a good deal when you see it!
No, RapidBuyr deals don’t tip. You get the discount regardless of how many buyers take advantage of the deal.
Some deals have special conditions and limitations. It varies depending on the deal, but if there are any limits, they’ll be spelled out in the deal description, specifically in the Fine Print section.
No, not unless stated otherwise. Again, the Fine Print usually handles exceptions such as this.
If your purchase arrives damaged or defective, please contact us within 30 days of receipt of the item. If we are out of inventory and cannot replace the item promptly, we will issue you a refund. We cannot guarantee returns on items that do not arrive damaged or defective. Items must be returned to receive a refund. Digital products and services rendered cannot be returned or refunded. Any customer inquiries with respect to returns must be made within 30 days of receipt of the purchased item to be eligible for refunds or credits.
Digital goods and services have an expiration date, which is typically months after when you purchase it. Check the actual deal’s conditions for more details.
Most of our deals do not have an expiration. However, for those that do, they must be used or redeemed before the expiration date has passed.
Most of the electronics we sell come with a manufacturer’s warranty. If the item came with a warranty, check the terms and contact the manufacturer directly. Most manufacturers need the product serial number, which usually can be found on the item itself.
Sorry, unless stated otherwise in the deal details, deals can be redeemed only once. If for some reason you don’t use the full value of the deal when you redeem it, you forfeit the remainder. So make sure to redeem it for the full amount!
This info is recorded via a Secure Socket Layer connection (SSL) and is fully encrypted. This , along with your other personal information, is safe and secure and will only be used for your intended purpose.
We currently accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We do NOT currently accept PayPal, though we plan to implement it in the future. We are not able to accept credit cards with billing addresses outside of the United States.
We capture payment for digital goods and services immediately. For physical products, we authorize your card upon completing the order, but we will not capture payment until the product has shipped.
Generally our daily deals offer free shipping. RapidBuyr also provides a complete suite of office products, for which RapidBuyr does charge a low shipping fee. Please review the Fine Print on the deal page for the specifics on shipping of each product.
We generally require a minimum of one (1) week to process your order; however, shipping and processing time may vary by deal. Please check your order confirmation e-mail or the Fine Print for specifics on shipping time for your deal. Packages are generally shipped USPS, UPS or FedEx ground. Tracking information for the package is viewable in your RapidBuyr account by logging in, clicking “My Order History” and clicking your order number to expand. Tracking information will also be sent via e-mail. Tracking information will not always be available, especially for smaller items.
We are not responsible for lost or stolen packages. It is the customer’s responsibility to provide an accurate shipping address where packages can safely be left by a package delivery service. We recommend shipping to a business address or location where the item can be received. Since many of our items are shipped UPS or FedEx, we cannot ship to P.O. Boxes. If your package is lost or stolen, please contact us and we will do our best to help recover the package or replace it.
Absolutely! Please feel free to give us a call Monday through Friday between 8:00am and 5:00pm ET at (855)-55-Rapid.
It depends on the deal you purchased. There are physical goods, digital goods, and services. If you purchased a physical good we require a minimum of one (1) week to process your order. If you purchased a digital good or service, you will receive an email with a promotional code or serial number and specific instructions on how to claim your deal. If you cannot locate your confirmation e-mail, your code or serial number and redemption instructions can be found in your account order history.
You will see the following: RPB*RAPIDBUYR
You will be sent a copy of your invoice when you check out. If you need another copy, please log into your account, go to “My Order History” and click “Invoice” next to your order number.
You can update your billing and shipping addresses by simply logging into your account on www.rapidbuyr.com. If you would like to change your account email address, please contact Support.
As e-commerce continues to grow, the issue of taxing Internet-based purchases is constantly evolving. RapidBuyr has spent considerable time and effort understanding how best to deal with sales taxes amid these ever-changing laws on a state by state basis. In order to comply with existing laws, we are collecting and paying taxes where we have nexus and in those states that have narrowed the sales tax exemption for Internet sales. If and when local, state, or Federal tax laws change, we’ll make the appropriate adjustments. For a list of states for which RapidBuyr currently collects sales tax on the purchase of RapidBuyr products or services, please contact Support. We use a third party service provider, Avalara, to calculate sales taxes in the states where taxes are collected. Please contact our Customer Support if you have any further questions.
At the moment we do not. In addition, our merchants do not have the ability to ship to Hawaii, Alaska, Puerto Rico, or any of the U.S. Territories, though RapidBuyr hopes to be able to provide this service in the near future.
Sorry, but no, we do not ship to P.O. boxes.
RapidBuyr “Friends with Benefits” is a program in which RapidBuyr customers can accumulate RapidBuyr Reward points by sharing RapidBuyr and RapidBuyr products with friends via Facebook, Twitter and email.
To be eligible for RapidBuyr Reward points, you must use your RapidBuyr account to share with your friends. RapidBuyr Reward points will accumulate with each referred friend’s purchase. The friend(s) must be new RapidBuyr customers who are purchasing a deal from RapidBuyr for the first time and creating an account with RapidBuyr for the first time.
Once referred via Facebook, Twitter or email, RapidBuyr will give you RapidBuyr Reward points worth 5% of all your friends’ gross purchase totals on RapidBuyr.* You may use those RapidBuyr Reward points towards any RapidBuyr purchase. Just think – you could be getting RapidBuyr products at even better discounts by signing up as many friends as you can!
*5% excludes shipping costs and is based on the gross total after any applied discounts, including gift cards and promo codes. Awarded points could take up to 48 hours to appear in your account. RapidBuyr Reward points under the Friends with Benefits program can only be earned on deals purchased directly from the RapidBuyr Site. This excludes any RapidBuyr deals that include a “Go” or “Get Offer” button and/or Amazon Checkout.
Create a RapidBuyr account and log in or log in to your existing RapidBuyr account. Navigate to any RapidBuyr product and click the “Share this Deal” button to share a specific deal via Facebook, Twitter or email or navigate to http://www.rapidbuyr.com/refer-a-friend to share the RapidBuyr site via Facebook, Twitter or email.
When sharing with Facebook, a post with special URL appears on your Facebook profile. Your friends must click this URL, create an account and purchase.
When sharing with Twitter, a Tweet with special URL appears on your Twitter feed. Your friends must click this URL, create an account and purchase.
When sharing with email, an email will be triggered to all friends you have shared with. This email includes two special URLs – hyperlinked title and a “Click Here” button. Your friend must click one of these URLs, create an account and purchase.
When one of the above processes occurs, the purchaser is recorded as your friend. RapidBuyr will know that you have sent the new customer to RapidBuyr.com when your friend buys from RapidBuyr.
As many as you want! But remember that friends must initially link to RapidBuyr via the special URL in a referred email, Twitter post or Facebook post for their purchases to be eligible for RapidBuyr Reward points under the Friends with Benefits program.
If a referred friend makes a purchase, your account will be credited with the appropriate amount of RapidBuyr Reward points. Points awarded could take up to 48 hours to appear in your account. Once they appear in your account, they can be used to get a discount on your next RapidBuyr purchase. These points can be found under “My Account” > “Account Settings” > “My Rewards” and must be redeemed as a gift card.
To redeem RapidBuyr Reward points as a gift card navigate to “My Account” > “Account Settings” > “My Rewards” and click the “Claim Reward” link on the tile that closest fits the amount of points you have. This amount must be equal to or lower than the amount of RapidBuyr Reward points you have. This will automatically create a gift card number that can be found at the bottom of the “My Rewards” page.
When purchasing, please copy and paste the gift card number into the gift card field during checkout, located under "Payment Options". Please note: the gift card field is different from the promotional code field.
You can use your RapidBuyr Reward points as soon as they appear in your account – this could take up to 48 hours from the moment of purchase. RapidBuyr Reward points can only be used at the time of purchase in the gift card field during checkout (the gift card field is different from the promo code field).
Please note that RapidBuyr Reward points cannot be retroactively applied to a completed purchase. RapidBuyr Reward points under the Friends with Benefits program can only be earned and used on deals purchased directly from the RapidBuyr Site. This excludes any RapidBuyr deals that include a “Go” or “Get Offer” button and/or Amazon Checkout.
We work really hard to source great deals that will make a positive difference to your business’ bottom line. We do our best to enter partnerships only with reputable, vetted merchants who are motivated to offer only the best products and services to our customers. We look for deals on things that we ourselves wouldn’t mind getting!
We have new deals available every week! We also have a complete suite of office products available at all times. Keep coming back and checking us out, because there’s even more deal action in store!